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This page shall help you with all kinds of login issues in the various ECG-tools. Overview on the account typesWe have different types of accounts in the ECG. To reduce confusion see the overview here
Login-Problems - generalCase sensitive
When you have problems logging in to a tool, always try to login
So lets assume you can not login to the wiki, then verify, if you can login to the datacloud and to webmail. If both is possible, then probably the wrong password is used. If only webmail is possible, then try a password reset (Choosing a new password - it has a different password.Make my browser stored password visibleYour Browser shows you these black bullets, but you are not sure, if this is the correct password? If for some reason your login already shows some dots for a password, before you started typing, then most probably your browser has stored it. Once you replace here the "type" from "password" to any other value (or completely remove it), the password is displayed: Don't worry: Find more in the web: https://www.ecosia.org/search?q=browser+show%20password Login-Problems in E-Mail-SystemIn webmail (roundcube)Problems in https://webmail.ecogood.org/ may have various causes: Problem: Passwort expiredSome mail accounts require (for security reasons) to set a new password after some months. Problem: Login is not possibleYour Browser shows you these black bullets, but you are not sure, if this is the correct password? You can make the hidden password visible. Just search in the web: https://www.ecosia.org/search?q=browser+show%20password
In a local Mail-ClientIn a local Mail-Client (like Thunderbird, Outlook ...) these issues can occur: Problem:Login is not possibleIf you can not login, Problem: Occasionally a Password-Dialog pops up(Can look different per Mail-Client and type of problem) Normally the reason is, that a service account's password is expired. Login Problems in WikiProblem: I can not login
Login-Problems in DatacloudAs Chuck Norris is the gate keeper of the Datacloud you wont run into any trouble here! note | ||||||||||||
Some login dialogs are case sensitive and have to be lower case, i.e. vorname.nachname! |