This page shall help you with all kinds of login issues in the various ECG-tools.
We have different types of accounts in the ECG. To reduce confusion see the overview here
ECG-Account | Django Editor Account | SmartWe Account |
---|---|---|
The most important account for all our active members.
| ... for our Django-Website-editors to login on web.ecogood.org. The user name is firstName.familyName (like the ECG-Account). | The membership database accounts are also independent from your ECG-Account. Find more on SmartWe - Get access |
Some login dialogs are case sensitive and have to be lower case, i.e. vorname.nachname! |
When you have problems logging in to a tool, always try to login
So lets assume you can not login to the wiki, then verify, if you can login to the datacloud and to webmail.
If both is possible, then probably the wrong password is used.
If only webmail is possible, then try a password reset (Choosing a new password - The password reset process)
Your Browser shows you these black bullets, but you are not sure, if this is the correct password?
If for some reason your login already shows some dots for a password, before you started typing, then most probably your browser has stored it.
If you want to see this password in clear text, you can right click it and open the HTML view:
Once you replace here the "type" from "password" to any other value (or completely remove it), the password is displayed:
Don't worry:
This is only visible, as long you have this page open. When you reload it, it is invisible again.
Find more in the web: https://www.ecosia.org/search?q=browser+show%20password
Problems in https://webmail.ecogood.org/ may have various causes:
Some mail accounts require (for security reasons) to set a new password after some months.
See details in Choosing a new password - The password reset process
In a local Mail-Client (like Thunderbird, Outlook ...) these issues can occur:
If you can not login,
→ try to login via webmail (see above)
(Can look different per Mail-Client and type of problem)
Normally the reason is, that a service account's password is expired.
In this case see Passwort des GWÖ-Account erneuern ("Reset").
As Chuck Norris is the gate keeper of the Datacloud you wont run into any trouble here!
See under Redakteurs-Account