Table of contents | Subpages | Page responsible See parent page |
This page shall help you with all kinds of login issues in the various ECG-tools.
Übersicht der Konten
We currently have 3 different types of accounts in the ECG. To reduce confusion see the overview here
| ECG-Account | ECG-Login | Redakteurs-Account |
|---|---|---|
The most important account for all our active members.
| ... is or our "customers" (supporter, donators and members)
so view or edit their user-data:
| ... for our Website-editors to login on ecogood.org, to work on our homepage. The login is same as for ECG-Login. The user name is (like the ECG-Account) firstName.familyName, but do not mix them up - it has a different password. |
Login-Problems in E-Mail-System
In Zimbra
Problems in E-Mail-Programm Zimbra may have various causes:
Problem: Passwort expired
Some mail accounts require (for security reasons) to set a new password after some months.
See details in Eigenes Passwort ändern
Problem: Login is not possible
- Your Browser shows you these black bullets, but you are not sure, if this is the correct password?
You can make the hidden password visible. Just search in the web: https://www.ecosia.org/search?q=browser+show%20password - You are sure that you entered the correct password, but it is not accepted?
→ Mail to account-administration@ecogood.org
Password forgotten?
→ Mail to account-administration@ecogood.org
You are not yet registered?
→ Go here: Apply for an ECG Account
In a local Mail-Client
In a local Mail-Client (like Thunderbird, Outlook ...) these issues can occur:
Problem:
Login is not possible
If you can not login,
→ try to login in Zimbra (see above)
Problem: Occasionally a Password-Dialog pops up
(Can look different per Mail-Client and type of problem)
Normally the reason is, that a service account's password is expired.
In this case see Das Passwort eines Service-Postfaches ändern.
In Sympa
Sympa is using the same username and password as Zimbra (see above).
Login Problems in Wiki
Problem: I can not login
- Enter only vorname.nachname:
... do not enter the Domain @ecogood.org:
- Try to login to your e-mail (as it is using the same account)
Forgot your password?
Find help at account-administration@ecogood.org
The passwor is maintained centrally in your email account.
You do not have an ECG Account yet?
Create your ECG Account here