Page History

This page shall help you with all kinds of login issues in the various ECG-tools.

Login-Problems in E-Mail-System

In Zimbra

Problems in E-Mail-Programm Zimbra may have various causes:

Problem: Passwort expired

Some mail accounts require (for security reasons) to set a new password after some months.
See details in Das Eigenes Passwort eines Service-Postfaches ändern

Problem: Login is not possible

• Your Browser shows you these black bullets, but you are not sure, if this is the correct password?
  You can make the hidden password visible. Just search in the web: https://www.ecosia.org/search?q=browser+show%20password
• You are sure that you entered the correct password, but it is not accepted?
  → Mail to account-administration@ecogood.org

Password forgotten?

→ Mail to account-administration@ecogood.org

You are not yet registered?

→ Go here: Apply for an ECG Account

In a local Mail-Client

In a local Mail-Client (like Thunderbird, Outlook ...) these issues can occur:

Problem: 

Login is not possible

If you can not login,
→ try to login in Zimbra (see above)

Problem: Occasionally a Password-Dialog pops up

(Can look different per Mail-Client and type of problem)

Normally the reason is, that a service account's password is expired.
In this case see Das Passwort eines Service-Postfaches ändern.

In Sympa

Sympa is using the same username and password as Zimbra (see above).

Login Problems in Wiki

Problem: I can not login

• Enter only vorname.nachname:
  
  
  ... do not enter the Domain @ecogood.org:
  
• Try to login to your e-mail (as it is using the same account)

Forgot your password?

Find help at account-administration@ecogood.org
The passwor is maintained centrally in your email account.

You do not have an ECG Account yet?

Create your ECG Account here